Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Phone number
• Email address (if provided)
• Service location (for roadside assistance)

Service Information

• Vehicle details
• Type of service requested (towing, jump start, tire change, fuel delivery, lockout, etc.)

Technical Information

• IP address
• Browser/device information
• Website usage data (via cookies)

2. How We Use Your Information

We use your information to:

• Provide roadside assistance services
• Communicate with you about your service request
• Send service updates via SMS (ETA, technician status, completion notices)
• Respond to customer inquiries and support requests
• Improve our services and customer experience

3. SMS Communications & Consent

By providing your phone number, you consent to receive SMS messages from Premier Roadside Rescue LLC related to:

• Service confirmations
• Dispatch notifications
• Technician updates and ETAs
• Service completion notifications
• Customer support and follow-ups

Message frequency may vary.

Message & data rates may apply.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

• Service providers (e.g., dispatch technicians) strictly to fulfill your request
• Legal authorities if required by law

SMS consent is not shared with third parties or affiliates for marketing purposes.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

6. Your Rights

You may:

• Request access to your data
• Request deletion of your information
• Opt out of SMS communications at any time (see below)

7. Contact Information

If you have questions about this policy, contact us: